Escape Tours Travel is a travel agency that makes travel arrangements/provides travel consultations and does not own or operate any ships, hotels, aircrafts, vehicles, or trains. All services are purchased from carriers/partners/vendors. The legal name of the company is Escape Tours Travel. The company's website is: www.escapetourstravel.com. All of the Company’s websites and services are subject to unified terms and conditions explained herein.
Packages and Payments
Full payment is due for all package components (for example, hotel, transfer, excursions, event reservations) at time of booking. Visa, MasterCard, American Express, Discover, and checks are accepted for payment. Prices quoted in US dollars are subject to change due to currency fluctuation unless paid in full at the time of booking. When paying for any program or tickets by a credit card, the Client authorizes Escape Tours Travel to charge that card and agrees not to dispute this transaction, and to resolve all disputes directly with Escape Tours Travel. All credit card transactions are made in US dollars. Escape Tours Travel reserves the right to request additional information from a cardholder to prevent fraudulent activity.
Because of the unique and highly specialized nature of our business, once an itinerary is confirmed and under deposit, any changes made 60 days or more before departure will incur an additional fee of $25 per person. Changes made 59 days or less before departure will incur an additional $50 per person fee.
Refunds will be subject to these cancellation fees:
59-30 days prior to departure – 50% of trip cost.
29-14 days prior to departure – 75% of trip cost
Less than 14 days, or no-shows – 100% of trip cost (no refund)
Note: On occasion certain suppliers require a non-refundable deposit for services. Such items will be noted on the detailed itinerary and will be an additional penalty above and beyond the cancellation fee schedule above.
Clients are solely responsible for having valid visa documents for their trips. Passports shall be valid at least 6 months beyond last date of travel. Escape Tours Travel bears no responsibility for absence of such documents or for incorrectly issued documents by consulates, including incorrect entry and exit dates on visas and incorrect number of entries. Escape Tours Travel is not responsible for actions of consulates and border authorities that may prevent Clients from starting or continuing their trips. Escape Tours Travel does not represent the government of Ukraine or the government of any other country.
Hotels and Services
Every effort will be made to provide such hotels and services as listed on your confirmed itinerary, but where unavoidable circumstances necessitate changes, the best substitute alternatives will be made at the discretion of Escape Tours Travel.
Tips, Taxes, Service Fees
Today there are frequently service charges and taxes imposed by hotels, suppliers, and governments. These fees and taxes are included to the extent possible, but where pre-payment is not allowed or possible, the amounts concerned must be paid locally by tour members. Tips to your guides and drivers are not included and are left to your discretion.
Escape Tours Travel is not responsible for loss, theft or damage to your baggage---travel insurance is strongly recommended to protect against loss. Guests are responsible for airline and government-imposed baggage regulations and fees.
Problems while traveling
Clients are required to notify the local manager or representative if issues occur while traveling. If issues are not resolved locally to client satisfaction, guests are required to notify their travel agent, who will then promptly advise Escape Tours Travel.
The Client represents that neither he nor she nor anyone traveling with him or her has any physical or other condition or disability that could create a hazard to himself or herself or other members of the tour. Escape Tours Travel reserves the right to decline acceptance of anyone on a trip. Escape Tours Travel reserves the right to remove from the trip, at the Client’s sole expense, anyone whose condition is such that he or she could create a hazard to the Client or others, or otherwise impact the enjoyment of other passengers on the trip.
Escape Tours Travel has no responsibility for any changes in travel plans caused by airline delays and will not accept any responsibility for mistakes or errors in airfare bookings made by independent third parties. It is solely up to the Client to ensure the correct arrival and departure flight information from the tour start and end cities as well as a correct spelling of his/her name.
The airlines concerned are not to be held responsible for any act, omission or event during the time Clients are not on board their planes or conveyances. International air carriers are subject to international air conventions limiting their liability. The limitations of liability are contained on the reverse side of the airline ticket and form part of the terms and conditions of this package. The passage contract in use by these companies, when issued, shall constitute the sole contract between these companies and the Client who purchases these travel programs and/or passage.
It is the responsibility of the Client to become informed about the most current travel advisories and warnings by referring to the appropriate travel advisories issued by their country. For the United States, this includes the State Department's travel website at www.travel.state.gov, also available by phone at 1-888-407- 4747.
In the event of an active Travel Warning against travel to the specific destination location(s) of the trip be issued by the Client’s home country, or by any other country, and should the Client elect to travel, notwithstanding any travel advisory or warning, the Client assumes all risk of personal injury, death, or property damage that may arise out of events, such as those advised or warned against.
Your arrangements exclude excess baggage charges, items of a personal nature such as laundry, communication expenses, room service, meals not specified in your itinerary, gratuities to guides and drivers, optional sightseeing and other excursions, and any items not listed in your travel documents.
Website disclaimers and limitation of liability
All content on the Escape Tours Travel website is provided to you on an "as is" "as available" basis without warranty of any kind either express or implied, including but not limited to the implied warranties of merchantability and non-infringement. Escape Tours Travel makes no warranty as to the accuracy, completeness, currency, or reliability of any content available through the website. You are responsible for verifying any information before relying on it. Use of the website and the content available on the website is at your sole risk.
Itineraries, Changes and Price Increases
Escape Tours Travel will provide all services as described in the final booking confirmation; it is not responsible for providing any services that are not included in the final booking. Escape Tours Travel shall not be required to refund any amount paid by any Client who must leave a tour prematurely for any reason, nor shall Escape Tours Travel or its affiliated or partners be responsible for lodgings, meals, return transportation, or other expenses incurred by such Clients. No refunds will be issued if the Client is unsatisfied with a portion of a tour or with a particular service, such as a hotel room, theater play, or ship cabin size. It is the sole responsibility of the Client to become acquainted with details about the reservation that is being booked. Escape Tours Travel also reserves the right to withdraw a tour, or any part therein, or to make such alterations in the itinerary or with the tour inclusions as it deems necessary or desirable, and to pass on to the Client any expenditures or losses caused by delays or events beyond its control.
Prices are based on current rates of exchange and Escape Tours Travel reserves the right to increase prices to reflect fluctuations in the foreign exchange markets. If the currency rate between the US dollar and Ukrainian hryvnya moves by 5 percent or more from the day of quotation to the day of receipt of a booking request, or from the day when ticket is booked to the day when it is issued, Escape Tours Travel reserved the right to re-quote the service, if it deems it necessary or desirable. Escape Tours Travel is not responsible for errors and omissions in itineraries and its websites, in printing and/or presentation errors, and reserves the right to make corrections as required, including adjustment of incorrectly displayed prices.
Escape Tours Travel and or their agents or representatives, act only as agents for the various companies involved in providing services. They assume no responsibility or liability in connection with the service of any means of conveyance that may be used either whole or in part in the performance of its duty to the passenger. Likewise they will not be responsible for any act, error or omission or for any personal injury, damage, loss, accident, delay, irregularity or inconvenience which may be occasioned by reason of any defect in any vehicles, or through any act, neglect or default, or any company or person engaged in carrying out the purpose for which tickets or coupons are issued, whether negligent or not, including, but not limited to, any act of God, terrorism or war. Escape Tours Travel does not assume responsibility for flight delays or irregularities, and is not liable for any expenses resulting from it. The client releases Escape Tours Travel from any claim for damage or loss from any act of negligence of any carrier, hotel, or person rendering service to the client. Confirmed arrangements are subject to the laws of the destination country or countries. In the event it becomes necessary or advisable for the comfort or well being of passengers, or for any reason whatsoever, to alter itinerary or arrangements, such alterations may be made without penalty to Escape Tours Travel. The right is reserved to withdraw any or all tours should conditions warrant, also declining to accept or retain passengers as members of the tour. Escape Tours Travel shall in no case be liable for compensatory damages, and you hereby waive any right to punitive damages.
Adventure Travel Risks
Some of the tours offered by Escape Tours Travel are for adventure type of travel. There are certain inherent risks in adventure travel. These include, but are not limited to, hiking, climbing injuries and altitude sickness, and in all trips dangers of animals, inaccessibility to medical attention, and difficulty in evacuation from remote locations in the case of a medical emergency. The Client assumes all such risks with regard to these possibilities.
Acts of God, Strike, Or Other
Neither Escape Tours Travel nor its partners shall be liable for delay or inability to perform any condition in its Itineraries caused by or arising out of strikes, lockout, or labor difficulties or shortages, whether or not the Carrier is party thereto, or explosion, fire, collision, standing or foundering of the vessel, or breakdown or failure of, or damage to, the vessel or its hull or machinery or fittings howsoever and wheresoever any or the same may arise or be caused, or civil commotion, riot, insurrection, war, government restraint, requisitioning of the vessel, political disturbance, acts or threats of terrorism, inability to secure or failure of supplies including fuel, Acts of God, or other circumstances beyond their control.