I recently (August 2015) contacted Victoria at Escape Tours Travel to put together a proposed flight travel plan to visit Ukraine. She was very prompt in her reply to me and put together several different flight plans for my perusal. Upon choosing one of the options, I asked her to make sure that I had an aisle seat and she was very accommodating and made sure that I had everything that i needed for the flight...including a reminder just a few days before takeoff. I was so pleased with her service that I contacted her again for a return flight in November of 2015. She was again very professional and accommodating and lined up the flight and also booked a hotel room for the return flight. So naturally, when I decided to return again in January of 2016, my only contact was back to Victoria to book the flight. I found Victoria to be very prompt, professional and helpful in every step of the way. I especially appreciated the extra things like booking the hotel room and following up with a reminder email days previous to the actual flight.
I would highly recommend her services for anyone planning a vacation or business trip.
Victoria at Escape Tours Travel was highly recommended to me by a friend, so I used her services for my trip to the Ukraine. She was able to find me great flights at an awesome value. Victoria's customer service is the best I have every experienced and she was always available if I had questions. Victoria also made sure I was informed on how to move through the airports, so everything ran smoothly. I will be using her exclusively for all my travel needs and suggest others do the same.
I have booked 2 separate times with Victoria from Escape Tours Travel.
Victoria always responded promptly even though we were in different time zones. From hotel booking and negotiations to arranging hour long taxi rides, and even checking in before, during and after the trip with you. It is easy to see that her focus is always on what she can do for her clients. When complications arises, she responded even quicker to get in contact with all parties involved to resolve issues.
I will contact her on the next trip I plan to Ukraine and I highly recommend Victoria and Escape Tours Travel!
This was my first trip to Europe, and Victoria made the whole booking (flight and lodging) process as convenient as possible. She was there to checkup on me at the beginning of the flight through Viber, and she was also there at the end of my trip; making sure I was where I was supposed to be. Because this was my first trip ever to Europe and first time using Escape Tours Travel service, I had many inquiries, and Victoria was conveniently there, with prompt responses and recommendations. The whole process was professionally executed. When traveling to Europe, I would recommend anyone to use Victoria's service. And, without hesitant, I would use her service again.
I'm finally back home after a month + out of country. Wanted to thank you for the exceptional service, last minute help with flight and hotel plan changes, its good to know there are people who provide such level of service out there. I'm sure i will visit Ukraine again and I'm sure i will contact you to help with planning my next visit there.
I just wanted to send out a thank you to you and Escape Tours Travel. Your knowledge and professionalism put me at ease knowing you were taking care of my flight plans and hotel in Odessa. I appreciated that you kept track of everything, from the start of my trip until I had returned home. It's great feeling knowing you have my back for my return trip to Ukraine in March 2015.
Victoria, you are a pleasure to work with. I highly recommend Escape Tours Travel and you to anyone that wants a hassle free trip. Thanks again for all your help.
Wow, what an amazing trip that was! The architecture and the history of Lviv could not be more breathtaking. For a long time, we were interested in visiting Ukraine, so we contacted Escape Tours Travel to help us out. We ordered “The Labyrinths of the Lviv Streets” tour and were also interested in seeing the “Olesco Castle”. As you walk through the streets, looking at different monuments and cultural institutions, you start to understand why this city is regarded as one of Ukraine’s main cultural centers. The castle was also beautiful! Only about 50 miles from the city and well worth seeing. Even my wife mentioned that the level of service we received was exceptional. Escape Tours Travel had no problem customizing our tour, providing transportation, and booking a great hotel. It was so convenient to be picked up from the airport and have a guide with all the answers to our questions. Overall, the trip was very interesting, original, and worth our time and money. Next stop- Odessa!
Last summer I was looking for a travel agency which could organize a safe and affordable trip to Ukraine. I looked through a number of agencies on-line and in the San Francisco area until I found Escape Tours Travel. They gave me multiple options for places to stay and sights to visit with the dates and a price range that were suitable. I had an amazing time in Ukraine. Unbelievable nightlife, fantastic food, interesting sightseeing. Nice, European style resorts with great service. Beaches, restaurants, clubs, Ukraine has it all. If you're tired of your typical Hawaii - Mexico - Europe vacation spots, i would strongly recommend checking out Ukraine for all ages, tastes, and desires. Overall, very satisfied with Escape Tours Travel, everything was exactly as it was presented to me beforehand. Couldn't be happier with my choice of a travel agency!
Booked two excursions with Escape Tours Travel while in Odessa- "Around Odessa" and "Criminal Odessa". We want to personally thank our tour guide- Helen, who was extremely friendly and knowledgeable, and her English was excellent. Both tours were very informative!
Thank you Escape Tours Travel!!! This was one of the most memorable and exciting trips for us yet. For our first trip to Ukraine we chose the city of Odessa and it was definitely a hit for a group of young professionals. While a Criminal Odessa tour was quite insightful, a trip to Akkerman fortress (outside the city limits) was absolutely fascinating (tour guides were very knowledgeable). Aside from sightseeing, we have enjoyed strolling along Deribasovskaya street, watching beautiful people pass by during the day and dancing the night away in numerous nightclubs in Arcadia. From the moment we landed in Ukraine to the moment we were dropped off at the airport to return home, Escape Tours Travel took care of every organizational detail, from airport transfers to restaurant recommendations. We will certainly come back again for more!
Joanna and David E.
My husband and I take a trip every summer and last June (2012) we decided to visit Odessa. With the help of Escape Tours Travel we had a fabulous vacation. While planning our trip we directly worked with Victoria, who is the owner of the company. She was extremely professional and helpful with our many questions. We purchased the Around Odessa, Akkerman Fortress and Criminal Odessa Tours. When we arrived, our flight was delayed and we were worried that we would miss our arranged pickup. We were happily surprised to find out that they stayed and waited for us. They also took us back to the airport at the end of our trip. Our tour guide throughout the trip, Helen, was absolutely amazing and very educated. We are so thankful to Escape Tours Travel for an amazing trip with every detail planned out!
Thank you for the trip of a lifetime. I can honestly say that Escape Tours Travel and it's representatives are the total package. Your service is unbelievable and you offer prices hard for anyone to beat. When we spoke, I mentioned that with our hectic work schedule, vacation is always stressful for us right from the beginning (the planning part). My wife and I are so glad that you took care of everything. For once we did not have to plan a thing. I don’t know of any other company that takes care of it all PLUS gives advice on where to go, what to see and what to avoid on our "free day". You saved a lot of our valuable time that could have been spent researching. All we had to do is print out our itinerary and board the plane.
We truly enjoyed your home country and are grateful beyond measure.
Thank you once again,
Ikhlaq S. & Family
I recently used Escape Tours Travel to book my flight and airport transfer. The customer service that Victoria gave me was excellent. She found a flight that met all my needs, and the price was very reasonable. She also helped with providing a driver who was very prompt, courteous and professional. Overall experience was stellar. I will be using Escape Tours Travel again in the near future.
Traveled to Odessa with my husband in August, 2012. Our flights were all on time and we were greeted by our driver holding a greeting board with our name on it as soon as we landed in Odessa!!! We stayed at hotel Frapolli which we really enjoyed, especially that it was right in the center of the city located on Deribasovskaya street. The highlight of our trip was when we took a tour to Akkerman fortress in Belgorod-Dnestrovskij. The history there was astounding and being there was truly memorable. Our tour guide was super knowledgable and described everything in great detail. This was such a great experience! Thank you Escape Tours Travel!
My friends and I decided to take a group trip to Kiev and Odessa. I can't even begin to explain how hectic the initial research process was, from flights to hotels. We were completely clueless as to where to start. I can't emphasis enough how lucky we where to find Escape Tours Travel. Victoria was exceptional, she made the whole process so easy! From booking the flights in a timely manner, to finding the best deal on hotels, the booking process was a breeze. She booked us international and domestic airfare to Kiev and Odessa. The architecture in Kiev was incredible, especially Kiev Pechersk Lavra. In Odessa we had the most fun during our Criminal Odessa Tour. Also, I highly recommend visiting the Arkadia Beach which was very close to our hotel. The tour guides in both Odessa and Kiev were very friendly, spoke English very well and were extremely knowledgable. They made being a tourist such a great experience. Overall, all I can say is Escape Tours Travel is the company to turn to. I am so pleased with their service. My friends and I will definitely be back to book another great adventure!
My wife and I purchased the "Lviv: See-It-All" package for 2 people, which we highly recommend. We were also able to upgrade to a 4 star hotel, which was a big plus. Out of the excursions that we purchased our most favorite was "Lviv Gold Horseshoes", where we visited two castles- Olesco Castle and Podgortesky Castle. We are very pleased with our trip. Everything was A+++. Thank you Escape Tours Travel.
Had a work related trip to Nikolaev and needed to book an international flight to and from Odessa. I was assisted by Victoria, who went above and beyond to book the flight and arrange all other travel details. Since there is no international airport in Nikolaev, you need to transfer there by bus or car from Odessa. Of course, I decided to book a car service. A driver was promptly waiting for me at the airport as soon as I landed. He was very respectful, reliable and got me to my destination safely. The whole trip to and from Nikolaev went very smoothly. All arrangements were done by Victoria and I can honestly say it was because of her that my trip went by so smoothly. I will be turning to her for all my travel needs in the future.
If you want the best customer service- I suggest calling Escape Tours Travel. Victoria does an outstanding job with helping customers get the best deal in traveling abroad. She is very professional, reliable, and will most definitely give you an expert advice about Ukraine. I used Escape Tours Travel to book hotel and transfer in Lviv as well as international flight. Very satisfied! I am lucky to have such a great personal travel agent!
My husband and I want to thank Escape Tours Travel for organizing a 9-day trip to Odessa for us! Everything went very smoothly. We booked airline tickets, hotel (close to Deribasovskaya street), transfer to and from ODS airport and excursions. Since we never been to Odessa before, we decided to see as much as we can. That is why we booked 4 excursions: "Around Odessa", "Criminal Odessa", "Akkerman Fortress", and "Odessa Catacombs". We were extremely satisfied with the fact that all 4 excursions were informative, interesting, exciting + our guide Helen spoke English very well. Overall, very happy with the trip! Thanks again.
Victoria from Escape Tours Travel was accurate and helpful with my recent trip to Ukraine. I recommend her for your travel needs. She made my flight reservations and my transfer from the Odessa airport to the hotel and back.
To whoever is interested, I will highly recommend Escape Tours Travel. I have never personnel dealt with an agency which showed such care and concern for its clients as much as this agency.
Victoria is fantastic, she aided me ever step of the way. Even when I was at my destination, and had question, she immediately replied back to me. She also sent messages to see if I made it to my destination and from my destination. Her agency Escape Tours Travel, as far as I am concern offers a invaluable service.
Just returned from Nikolaev and Escape Tours Travel was very helpful throughout my trip. Victoria was awesome. She was very responsive and helpful in so many ways. Example: setting up to be picked up at the airport upon arrival to Odessa and driven to Nikolaev. The driver waited even though my flight was a couple hours late. Thank you Victoria.
As a first time traveler to Ukraine, I was extremely satisfied with Victoria's level of customer service. She was able to find very competitive airfare, and, when the airline notified me of canceling my departing flight from Dallas with just a few hours notice, Victoria was available to help to make sure I got rebooked. She also periodically checked on my trip to see how I was doing. I truly enjoyed working with Victoria, and will continue to use her service in The future.
Escape Tours Travel is the best. I was very well taken care off. I have only good things to say about my experience with this company. The owner herself checked on me and rechecked before, during, and after my trip. Who cares that much anymore? I was very impressed. I highly recommend everyone to use the services they offer, you will not be disappointed.
I went through Victoria to arrange my travel to and from Ukraine for my Individual Quest Tour. Her service was great, and she was quick to let me know of the cancellation of my original flight back and she was able to quickly get an alternate return trip arranged. When I go back, I intend to go through her again.
Typically, I will do all of my trip planning and handle the reservations myself. I wanted this trip to be different. I wanted it to be better. So I contacted Victoria from Escape Tours Travel.
I presented to her my criteria for when I preferred to travel and my other criteria. Not surprising she came through with a very reasonable price, and a short lay-over during my trip to Odessa. The flight, the hotel and Victoria's responsiveness was top notch. Many times I would post an E-mail to Victoria with thoughts that I will get an answer sometime the next day. Instead, I would always get a same day answer from Victoria. Even later in the evening.
Your tour experience is clearly communicated so that you know exactly what to expect. I quickly realized that all that I needed to do was tell Victoria what I would like, and then she takes that information and builds your experience. This ensures that your trip will be an experience to remember.
Victoria at Escape Tours Travel was very helpful. She got me the best flights to Ukraine and a fantastic deal at a top notch hotel in Kharkiv!